Terms of Service

Effective Date: 11 August 2025
Last Updated: 11 August 2025

1. INTRODUCTION

1.1 Agreement to Terms

These Terms of Service ("Terms") govern your use of our website and the purchase of products from Made By Brave, Inc. ("Ancient + Brave," "we," "us," or "our"). This includes www.ancientandbrave.com and all associated web pages (the "Site").

1.2 Acceptance of Terms

By accessing or using this Site, creating an account, or making a purchase, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site or make any purchases.

1.3 Company Information

This Site is owned and operated by Made By Brave, Inc., an Illinois corporation with its principal place of business at 70 W Madison St, Ste. 5750, Chicago, IL 60602, USA. Made by Brave, Inc. is a subsidiary of Made By Brave Limited, a UK company.

Contact Information:

1.4 Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site after any changes constitutes acceptance of the new Terms.

1.5 Additional Terms

These Terms may be supplemented by additional terms for specific products, services, or promotions. Any additional terms will be presented to you before you complete your purchase.

2. ELIGIBILITY AND ACCOUNT CREATION

2.1 Age Requirement

You must be at least 18 years old to use this Site or make purchases. By using the Site, you represent that you are at least 18 years old.

2.2 Account Registration

To make purchases, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information

  • Keep your account information updated

  • Maintain the security of your password and account

  • Accept responsibility for all activities under your account

  • Notify us immediately of any unauthorized use

2.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

3. PRODUCTS AND SERVICES

3.1 Product Information

We make every effort to accurately describe our products, including ingredients, benefits, and usage instructions. However:

  • Product images may not reflect exact appearance

  • Slight variations in color, size, or appearance may occur

  • We are not responsible for variations due to your device's display settings

3.2 FDA Disclaimer for Dietary Supplements

IMPORTANT LEGAL DISCLAIMER: Our products are dietary supplements and have not been evaluated by the Food and Drug Administration (FDA). These products are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary.

Before using any dietary supplement:

  • Consult your healthcare provider, especially if you are pregnant, nursing, have a medical condition, or are taking medications

  • Discontinue use and consult a healthcare provider if you experience adverse reactions

  • Keep out of reach of children

  • Do not exceed recommended dosage

This statement has not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

3.3 Age and Health Restrictions

  • Our products are intended for adults 18 years and older

  • Consult a healthcare provider before use if you are pregnant, nursing, or have medical conditions

  • Discontinue use and consult a healthcare provider if you experience adverse reactions

3.4 Product Availability

  • All orders are subject to product availability

  • We do not guarantee product availability and reserve the right to discontinue products

  • If a product becomes unavailable after you order, we will notify you and offer alternatives or a refund

4. ORDERING AND PURCHASING

4.1 Placing Orders

When you place an order:

  • Your order constitutes an offer to purchase

  • We have the right to accept or reject any order

  • We will send a confirmation email upon receiving your order

  • The contract is formed when we charge your payment method and ship your products

4.2 Required Information

To process orders, we require:

  • Full name and contact information

  • Valid shipping and billing addresses

  • Valid payment method

  • Phone number (for delivery coordination)

4.3 Order Modifications

Once an order is placed, we cannot modify:

  • Shipping addresses

  • Product selections

  • Applied discounts or promotional codes

  • Payment methods

4.4 Order Rejection

We may reject orders for reasons including:

  • Product unavailability

  • Pricing or description errors

  • Payment authorization issues

  • Suspected fraudulent activity

  • Violation of these Terms

5. PRICING AND PAYMENT

5.1 Pricing

  • All prices are listed in US Dollars (USD)

  • Prices are subject to change without notice

  • Prices shown apply only to purchases made through this Site

5.3 Sales Tax

Sales tax will be calculated and charged at checkout where required by applicable state and local laws. Tax rates and requirements may change, and we reserve the right to collect applicable taxes as required by law.

5.2 Payment Methods

We accept:

  • Major credit and debit cards

  • Klarna (where available)

  • Other payment methods as displayed at checkout

5.3 Payment Authorization

  • Payment is due at the time of order

  • You authorize us to charge your payment method

  • If payment is declined, we may cancel your order

  • You are responsible for all charges, including shipping and applicable taxes

5.4 Third-Party Payment Processors

When using Klarna or other third-party payment services, you agree to their terms and privacy policies. We may share necessary information with these providers to process your payment.

6. SHIPPING AND DELIVERY

6.1 Shipping Areas

We ship to all 50 US states and Washington D.C.

6.2 Shipping Times

  • Estimated shipping times are provided at checkout

  • Shipping times are estimates only and not guaranteed

  • Business days are Monday through Friday, excluding federal holidays

  • During peak seasons, additional delays may occur

6.3 Shipping Costs

Shipping costs are calculated at checkout based on:

  • Destination address

  • Package weight and size

  • Selected shipping method

6.4 Delivery

  • Products will be delivered to the address you specify

  • You must be available to accept delivery

  • Risk of loss passes to you upon delivery

  • We may provide your contact information to shipping carriers for delivery coordination

  • For certain products, we or the third-party shipping carriers may require a signature from an adult who is 18 or older to complete delivery

6.5 Damaged or Lost Shipments

If your order arrives damaged or is lost during shipping:

  • Contact us within 7 days of expected delivery

  • We will investigate and provide appropriate remedies

  • We may require photos of damaged products

7. RETURNS AND REFUNDS

We stand behind our products. If you're not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund of the purchase price.

7.1 Return Policy

Returns and refunds are governed by our separate Returns and Refunds Policy, which is incorporated by reference into these Terms. By purchasing any product, you agree to both these Terms and our Returns and Refunds Policy.

7.2 Basic Returns Information

  • Subscription terms, pricing, and cancellation policies are detailed in our separate Subscription Terms of Service

  • If you're not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund of the purchase price.

  • For questions about returns and refunds, please contact customer service.

8. SUBSCRIPTION SERVICES

8.1 Subscription Terms Reference

Subscription services are governed by our separate Subscription Terms of Service, which are incorporated by reference into these Terms. By signing up for any subscription service, you agree to both these Terms and our Subscription Terms of Service.

8.2 Basic Subscription Information

  • Subscription terms, pricing, and cancellation policies are detailed in our separate Subscription Terms of Service

  • You can access and manage your subscriptions through your account dashboard

  • For subscription-related questions, please contact customer service

9. GIFT CARDS

9.1 Gift Card Terms

  • Gift cards are valid for 12 months from purchase date

  • Gift cards can only be redeemed on our Site

  • Gift cards cannot be exchanged for cash

  • Lost or stolen gift cards cannot be replaced

9.2 Gift Card Usage

  • Gift cards must be used in full or partial payments

  • Remaining balances stay on your account

  • If order total exceeds gift card value, you must pay the difference

10. INTELLECTUAL PROPERTY

10.1 Our Rights

All content on this Site, including but not limited to:

  • Text, images, graphics, logos, and designs

  • Product names and descriptions

  • Software and code

  • Trademarks and trade names

is owned by us or our licensors and protected by US and international intellectual property laws.

10.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes only.

10.3 Restrictions

You may not:

  • Copy, modify, or distribute Site content

  • Use content for commercial purposes

  • Remove copyright or proprietary notices

  • Create derivative works

  • Use automated systems to access the Site

11. USER CONDUCT

11.1 Prohibited Activities

You agree not to:

  • Violate any applicable laws or regulations

  • Infringe on intellectual property rights

  • Post harmful, offensive, or inappropriate content

  • Interfere with Site functionality

  • Attempt to gain unauthorized access

  • Use the Site for fraudulent purposes

  • Resell products purchased from our Site

11.2 Content Submissions

If you submit content to our Site (reviews, comments, etc.):

  • You grant us a worldwide, royalty-free license to use such content

  • You represent that you own or have rights to the content

  • We may remove any content at our discretion

  • You waive moral rights in submitted content

12. DISCLAIMERS

12.1 Site Disclaimers

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY

  • FITNESS FOR A PARTICULAR PURPOSE

  • NON-INFRINGEMENT

  • ACCURACY OR COMPLETENESS

12.2 Product Disclaimers

  • We do not warrant that products will meet your specific requirements

  • Individual results may vary

  • Products have not been evaluated by the FDA

  • Consult healthcare providers before using our products

12.3 Technical Disclaimers

We do not warrant that:

  • The Site will be uninterrupted or error-free

  • Defects will be corrected

  • The Site is free from viruses or harmful components

13. LIMITATION OF LIABILITY

13.1 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES

  • LOSS OF PROFITS, DATA, OR USE

  • BUSINESS INTERRUPTION

  • ANY DAMAGES EXCEEDING THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT OR SERVICE

13.2 State Law Variations

Some states do not allow limitations on certain warranties or damages, so these limitations may not apply to you.

14. INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including attorney fees) arising from:

  • Your use of the Site

  • Your violation of these Terms

  • Your violation of any third-party rights

  • Your product reviews or other submitted content

15. DISPUTE RESOLUTION

15.1 Governing Law

These Terms are governed by the laws of Illinois, without regard to conflict of law principles.

15.2 Jurisdiction and Venue

Any disputes arising from these Terms will be resolved exclusively in the state and federal courts located in Illinois, and you consent to personal jurisdiction in these courts. You waive any objection to venue in these courts.

15.3 Individual Dispute Resolution

CLASS ACTION WAIVER: You agree that any dispute will be resolved on an individual basis only. You waive the right to participate in any class action lawsuit, collective action, or other representative proceeding against us. This waiver applies whether the dispute is resolved in court or through arbitration.

15.4 Limitation on Time to File Claims

Any claim or cause of action arising from these Terms or your use of our Site must be filed within one (1) year after the claim or cause of action arose, or it will be forever barred.

16. PRIVACY

Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using the Site, you consent to our privacy practices.

17. FORCE MAJEURE

We are not liable for delays or failures in performance caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Government actions

  • Labor disputes

  • Supply chain disruptions

  • Pandemics or public health emergencies

18. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

19. NO WAIVER

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

20. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any additional terms, constitute the entire agreement between you and us regarding your use of the Site.

21. CONTACT INFORMATION

If you have questions about these Terms, please contact us:

22. SMS/TEXT MESSAGING TERMS

22.1 Consent to SMS Marketing

By providing your mobile number, you consent to receive SMS/text messages from Ancient + Brave, including:

  • Order updates and shipping notifications

  • Marketing promotions and special offers

  • Account alerts and service messages

22.2 Message Frequency and Costs

  • Message frequency varies based on your preferences

  • Standard message and data rates may apply

  • We do not charge for messages, but your carrier may

  • Check with your wireless provider for details

22.3 Opt-Out Instructions

You may opt out of SMS messages at any time by:

  • Texting "STOP" to any message

  • Contacting customer service

  • Following unsubscribe instructions in messages

22.4 Help and Support

For SMS support, text "HELP" or contact customer service at hello@ancientandbrave.earth.

22.5 SMS Terms Changes

We may change SMS terms or discontinue the service at any time with notice.


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